It’s a great feeling when we get a good result for our client, particularly when it has involved delicate negotiations with a somewhat obdurate bureaucracy. But it’s an even better one when our efforts are recognised, so you can imagine how we felt receiving the following email:
“Finally, may I say a personal thank you for all your help in getting my site through the planning process; it has always been a struggle and, at times, a bit of a nightmare but we got there in the end and I have no doubt that your involvement and professionalism helped enormously in achieving this result.”
And yes, we know this is tooting our own horn, but if we can’t do that once in a while, who can?